SUPPORT
PRODUCT WARRANTY DETAILS
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PRODUCTS |
WARRANTY PERIOD |
CCTV |
|
Camera & DVR (OEM DAHUA) |
24 months* |
Analog Camera |
18 months |
ACCESS CONTROL |
|
Access Control (Main Panel) |
12 months |
ALARM SYSTEM |
|
Alarm (Main Panel) |
12 months |
Alarm (Accessory) |
12 months |
AV & KEYPHONE |
|
NEC Projector |
36 months on other parts. 2000 hours on lamp / 7 months whichever comes first |
NEC Keyphone |
12 months |
OTHERS |
|
Power Adaptor |
1 month |
Power Adaptor (BELCO HD-CVI DVR/NVR) |
3 months** |
Hard Drive (WESTERN DIGITAL & SEAGATE) |
36 months |
KOSS UPS |
24 months |
BELCO LED Monitor |
12 months |
AOC LED Monitor |
36 months on-site warranty by AOC |
SAMSUNG LED Monitor |
36 months carry-in warranty to SAMSUNG Service Centre |
Note: Please call us to check the warranty period for items not listed here. Please note that above warranty period is subjected to the Standard Terms & Conditions of Sale and the relevant manufacturer’s warranties. The Clients may request warranty extensions for special projects deal. * 24-month warranty period is applicable for purchases from 1st March 2016 onwards. ** 3-month warranty period is applicable for purchases from 1st March 2016 onwards. |
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